Is JEA down right now?
Checking reports from the last hour…
JEA outage map
Shaded by visitor reports for JEA in the last hour. Darker means more reports. Nothing here comes from JEA.
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No JEA reports anywhere in the last hour.
Reports over the last 24 hours
Report a problem with JEA
Reporting takes one tap. No account, no email, and we do not store your exact location.
Before you assume it is JEA
- Check a second device. If only one device is affected, the problem is that device, not the network.
- Power-cycle the router or modem. Unplug for 30 seconds, plug back in, wait two minutes for it to sync.
- Try mobile data. If a phone on cellular works and Wi-Fi does not, the fault is between your router and JEA.
- Check the cables. A loose coax or fiber connector at the wall accounts for a surprising share of "outages".
Official JEA status and support: jea.com
What else is available at your address?
JEA being down does not mean you are out of options. Check which other providers reach your address before you wait it out.
Check availability at your address
Availability data comes from the FCC National Broadband Map.
Where JEA distributes power
JEA reports 470,564 residential accounts on its distribution network, across 1 state and 4 counties.
- Files with the EIA as
- JEA
- Ownership
- Municipal
- Counties served
- 4
Figures from EIA Form 861, 2024 annual filing. Customer counts are accounts on the utility's own distribution network, which is what determines how many homes are affected when that network fails.
About JEA
JEA is a power provider operating in the United States. It is also referred to as Jacksonville Electric Authority.
- Category
- Power
- Also known as
- Jacksonville Electric Authority
- Official status page
- jea.com
Not affiliated with, endorsed by, or sponsored by JEA. JEA is a trademark of its respective owner. Report counts on this page are submitted by visitors and are not verified.