Is FirstEnergy down right now?
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FirstEnergy outage map
Shaded by visitor reports for FirstEnergy in the last hour. Darker means more reports. Nothing here comes from FirstEnergy.
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Reports over the last 24 hours
Report a problem with FirstEnergy
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Before you assume it is FirstEnergy
- Check a second device. If only one device is affected, the problem is that device, not the network.
- Power-cycle the router or modem. Unplug for 30 seconds, plug back in, wait two minutes for it to sync.
- Try mobile data. If a phone on cellular works and Wi-Fi does not, the fault is between your router and FirstEnergy.
- Check the cables. A loose coax or fiber connector at the wall accounts for a surprising share of "outages".
Official FirstEnergy status and support: firstenergycorp.com
What else is available at your address?
FirstEnergy being down does not mean you are out of options. Check which other providers reach your address before you wait it out.
Check availability at your address
Availability data comes from the FCC National Broadband Map.
Where FirstEnergy distributes power
FirstEnergy reports 1,681,334 residential accounts on its distribution network, across 3 states and 65 counties.
- Files with the EIA as
- Cleveland Electric Illum Co; Ohio Edison Co; The Toledo Edison Co; Jersey Central Power & Lt Co; Monongahela Power Co; The Potomac Edison Company
- Ownership
- Investor Owned
- Counties served
- 65
Residential accounts by state
| State | Residential accounts |
|---|---|
| OH | 954,912 |
| WV | 469,854 |
| MD | 256,568 |
Figures from EIA Form 861, 2024 annual filing. Customer counts are accounts on the utility's own distribution network, which is what determines how many homes are affected when that network fails.
About FirstEnergy
FirstEnergy is a power provider operating in the United States.
- Category
- Power
- Also known as
- —
- Official status page
- firstenergycorp.com
Not affiliated with, endorsed by, or sponsored by FirstEnergy. FirstEnergy is a trademark of its respective owner. Report counts on this page are submitted by visitors and are not verified.