Is Duke Energy down right now?
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Duke Energy outage map
Shaded by visitor reports for Duke Energy in the last hour. Darker means more reports. Nothing here comes from Duke Energy.
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Reports over the last 24 hours
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Before you assume it is Duke Energy
- Check a second device. If only one device is affected, the problem is that device, not the network.
- Power-cycle the router or modem. Unplug for 30 seconds, plug back in, wait two minutes for it to sync.
- Try mobile data. If a phone on cellular works and Wi-Fi does not, the fault is between your router and Duke Energy.
- Check the cables. A loose coax or fiber connector at the wall accounts for a surprising share of "outages".
Official Duke Energy status: outagemap.duke-energy.com · Support: duke-energy.com
What else is available at your address?
Duke Energy being down does not mean you are out of options. Check which other providers reach your address before you wait it out.
Check availability at your address
Availability data comes from the FCC National Broadband Map.
Where Duke Energy distributes power
Duke Energy reports 7,409,922 residential accounts on its distribution network, across 6 states and 246 counties.
Duke Energy files as six state operating companies. The figures below combine them.
- Files with the EIA as
- Duke Energy Carolinas, LLC; Duke Energy Progress - (NC); Duke Energy Florida, LLC; Duke Energy Indiana, LLC; Duke Energy Ohio Inc; Duke Energy Kentucky
- Ownership
- Investor Owned
- Counties served
- 246
Residential accounts by state
| State | Residential accounts |
|---|---|
| NC | 3,275,451 |
| FL | 1,793,067 |
| IN | 796,265 |
| SC | 712,299 |
| OH | 693,435 |
| KY | 139,405 |
Figures from EIA Form 861, 2024 annual filing. Customer counts are accounts on the utility's own distribution network, which is what determines how many homes are affected when that network fails.
About Duke Energy
Duke Energy is a power provider operating in the United States. It is also referred to as Duke.
- Category
- Power
- Also known as
- Duke
- Official status page
- outagemap.duke-energy.com
Not affiliated with, endorsed by, or sponsored by Duke Energy Corporation. Duke Energy is a trademark of Duke Energy Corporation. Report counts on this page are submitted by visitors and are not verified.