Is Optimum down right now?
Checking reports from the last hour…
Optimum outage map
Shaded by visitor reports for Optimum in the last hour. Darker means more reports. Nothing here comes from Optimum.
FewerMore reports
No Optimum reports anywhere in the last hour.
Reports over the last 24 hours
Report a problem with Optimum
Reporting takes one tap. No account, no email, and we do not store your exact location.
Before you assume it is Optimum
- Check a second device. If only one device is affected, the problem is that device, not the network.
- Power-cycle the router or modem. Unplug for 30 seconds, plug back in, wait two minutes for it to sync.
- Try mobile data. If a phone on cellular works and Wi-Fi does not, the fault is between your router and Optimum.
- Check the cables. A loose coax or fiber connector at the wall accounts for a surprising share of "outages".
Official Optimum status and support: optimum.com
What else is available at your address?
Optimum being down does not mean you are out of options. Check which other providers reach your address before you wait it out.
Check availability at your address
Availability data comes from the FCC National Broadband Map.
Where Optimum reports service
Optimum files fixed broadband coverage with the FCC in 16 states where it reports reaching at least 1% of residential locations.
Network technologies Optimum files
| Technology | Residential locations |
|---|---|
| Cable | 5,352,613 |
| Fiber to the Premises | 2,277,657 |
These are counted per technology and are not added together. One address reachable by both copper and fiber appears in both rows, so a total would overstate the footprint.
Largest state footprints
| State | Share of residential locations |
|---|---|
| New Jersey | 40.4% |
| New York | 32.2% |
| West Virginia | 29.2% |
| Connecticut | 20.3% |
| Arkansas | 13.3% |
| Louisiana | 11.2% |
| Texas | 10.4% |
| Oklahoma | 7.3% |
| Arizona | 5.2% |
| North Carolina | 5.0% |
Figures from the FCC Broadband Data Collection, December 2025 filing, published 21 July 2026. “Reports service” means the provider filed the location as serviceable, which is not the same as a working connection being available at a specific address today.
About Optimum
Optimum is an internet provider operating in the United States. It is also referred to as Altice, Altice Optimum, Suddenlink.
- Category
- Internet
- Also known as
- Altice, Altice Optimum, Suddenlink
- Official status page
- optimum.com
Not affiliated with, endorsed by, or sponsored by CSC Holdings, LLC (Altice USA). Optimum is a trademark of CSC Holdings, LLC (Altice USA). Report counts on this page are submitted by visitors and are not verified.